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BUSINESS REFERENCE : EO002 / RightBiz ESTABLISHED & SUCCESSFUL PET STORE | | | | | | Established & Successful Pet Store Family business retailing everything for the well loved family pet Ref no: EO002 Confidentially offered for sale Location: Oxfordshire Leasehold Asking price £120,000 Inc. Stock | | | BUSINESS LOCATION: | Undisclosed Oxfordshire UNITED KINGDOM | | BUSINESS SECTOR: | Retail | | TRADE TYPE: | Pet Shops | | SALE: | Agent Sale | LEASEHOLD: | £120000 | | | | | | | | | | | BUSINESS DETAILS: | Business Profile
This regionally recognised and successful business was founded 3 years ago by the Vendor with a generous combination of innovative insight and entrepreneurial spirit and has established itself rapidly as a significant local enterprise with a strong reputation for the quality and variety of its consulting expertise, products, brands, service and reliability.
The business enjoys a prime main road location in one of the most busy areas of this Oxfordshire market town and benefits from its unique offering in providing a full and comprehensive portfolio of popular products and brands. In fact, the store has everything anyone needs for all pets, including dogs, cats, fish, birds and all other small animals. The staff are also pleased to offer an unofficial but trusted consulting service to customers, whether in regard to pet products or indeed the appropriateness of a pet.
Of course this business also retails from its range of fish, exotic birds and accessories; a firm favourite with the area’s discerning, and wealthy clientele.
The business has been established in the town for 3 years and is well known and regarded by new and existing customers; it is considered a part of the fabric of the business community. The vendor has been involved in the business since its first days of trading and can offer considerable advice and information concerning all aspects trading in the region.
The welcoming, comfortable and comprehensive store displays on one floor, of approximately 4,200 square feet, with an office on the first floor and two separate units with fully equipped storage and aviary area to the rear. The products are displayed in an extremely attractive setting providing the customer with the fullest context for choice options that include the best brands in pet products and an extensive portfolio of accessories.
The business is further supported by exemplary relations with key suppliers who have helped to ensure that client service and product quality is never compromised and that customers receive the highest possible quality of service, leading to the existing high levels of return custom. This commitment to suppliers and customers has underpinned this business’s abilities in service quality and sustained business success.
The business has invested to a suitable degree in technology and has an up to date administration and accounting system. The business also benefits from a very small requirement for customer credit and benefits from full EPOS Chip and Pin purchasing.
The business is an excellent opportunity for any business seeking an opportunity to expand their current services into this region or perhaps an owner manager choosing to take advantage of this established business avoiding time consuming, costly and risky start-up conditions.
Customer Service
The business considers simply that happy customers come back and on that simple basis has maintained levels of product and service quality intended to best guarantee that happiness. The results of this commitment are evident in the degree of return custom and the choice of this business by new customers over competitors.
Key strengths
The business is an organisation where the vendor has, over time developed and nurtured a team and reputation responsible for maintenance of goodwill, effectively, reducing the need for constant input from the vendor. This has resulted in customer relations founded on a history of trading satisfaction and not contingent upon the relationship with the vendor.
The quality of the main road location cannot be overstated since its prominence guarantees access, visibility and footfall, the quality of the showroom plays no less a part in meeting customer expectation as created by the large and inviting window displays.
The business is well established and profitable, with a strong and growing customer base, retaining a high level of return custom; a great many of whom having done so on a regular basis since inception.
The customer base consists for the most part of domestic pet owners, which this wealthy region very ably supports, enabling for very positive cash-flow management with none of the contingent problems associated with credit terms.
The company has earned an outstanding reputation for its honesty, service, reliability, casual and open customer experience, excellent quality products and highly knowledgeable and experienced staff.
The result of this combination of strengths is a differentiation in its marketplace, allowing for the sustaining of margins at no loss to custom – a clear competitive advantage.
Growth and Expansion
The current market for this business’s products is stable and is forecast in the near and longer term for significant growth. The business is well positioned to take maximum advantage of this growth as it occurs.
Key opportunities
This is an outstanding opportunity to build on the existing business levels and customer base of this company. With a strong demand for this business’s products, combined with a capacity to increase floor area and turnover, a new owner contributing fresh ideas will have every advantage of building on an excellent platform.
This business maintains an extensive base of satisfied customers, who appreciate the company’s superior products and service. There are many excellent avenues for growth, especially with investment in marketing including advertising and unexploited internet opportunities, aimed toward the acquisition of new internet retailing custom.
Technology
Administrative systems have been implemented to provide the required technology for a modern and efficient business including an up to date EPOS system including Chip and Pin.
Advertising and marketing
The business has used limited advertising in the past and there are excellent opportunities to increase this and to invest in an internet presence to market the business more aggressively and to significantly increase turnover.
A high proportion of the business's revenue has been due to its excellent reputation for quality and service and strong word of mouth recommendation.
Employees
The business employs 2 store staff, who together with the vendor are responsible for the day to day operations.
Reason for sale
The business is for sale as a result of the vendors’ wish to retire.
Premises
The business is located in an easily accessible area in a busy and successful Oxfordshire town and operates from a circa 4,200 square feet area including showroom, storage, office administration and benefits from ample parking to the front and full security including a RedCare alarm system and bolted door security.
The premises are leasehold with 5 years remaining, is renewable; rent is currently paid at £29,000 per annum with rates inclusive annually.
Business hours are currently 9:00am to 5:30pm Monday to Saturday and 10:00am to 3:00pm on Sundays.
Financial Information
The business is being offered for sale on a going concern basis, all financial discussions will take place directly between the vendor and all interested parties under the auspices of Turner Butler.
The business is financially stable with low borrowings, low overheads, positive cash flow, good gross and net profit and has shown consistent growth over 3 years of trading.
Sales revenue is circa £300,000 per annum with circa £50,000 net profit and the vendor feels that with investment in marketing and the expected increase in market demand the business could dramatically increase its revenues.
Support and training
The current owner will provide all necessary training and all relevant contacts to allow continuity of trading | | | | | BUSINESS STATUS: | FOR SALE | | | | | SELLER: | TURNER BUTLER | | CONTACT: | 01895 25 6000 | | REFERENCE: | EO002 / RightBiz | | ENQUIRIES: | | | | | | | | | | | | | | | | | | | | |
