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BUSINESS REFERENCE : CC064 / RightBiz BLUE CHIP TRAINING COMPANY SPECIALISING IN MANAGEMENT, SALES AND CUSTOMER SERVICES | | | | | | Blue Chip Training Company Specialising in Management, Sales and Customer Services Confidentially offered for sale Ref No: CC064 Location: Fully relocatable with customers throughout the United Kingdom Asking price £195,000 Profits available to the directors circa £170,000 p.a. | | | BUSINESS LOCATION: | Undisclosed Relocatable UNITED KINGDOM | | BUSINESS SECTOR: | Services | | TRADE TYPE: | Employment Agencies | | SALE: | Agent Sale | LEASEHOLD: | £195000 | | | | | | | | | | | BUSINESS DETAILS: | Business Profile:
The business was established by the current owners back in 1987 and specialises in management training, sales training and customer service training.
The company offers both in-house training (i.e. at client premises, tailored for clients own people) as well as “open” courses (i.e. attended by people from different companies) and operate throughout the whole of the UK. Currently in house caters for about 75% of the business with the remaining 25% being “open” course work.
The business is an accredited NVQ Centre and as such provides a fully comprehensive solution to clients including their own follow-up policy after every training course that they conduct. This entails giving 3-months support to delegates after the training, as well as measuring the results achieved during this time. This follow-up policy ensures that people develop the correct habits after their training and thus sets them on the path to sustained growth and success.
Courses:
Management Training – to improve people's performance and effectiveness. Courses to cover all levels from team leader through to senior management. “In house” training and “open” courses, to suit your needs. Not “lectures” but full participation, giving you best results. All courses are backed up by company’s unique 3-month follow-up support system which means clients get results which last!! List of courses includes:
• Management Skills 1 - A 3-Day people-management skills course. Suitable for people at different levels (i.e. managers, supervisors, team leaders) who need people-management skills. Also suitable for the experienced person in need of a re-fresh in the key core people management skills.
• Management Skills 2 – A 2-Day management course following on from Management Skills 1. This course looks at how to manage our area of operation in order to achieve the business's objectives - and the necessary skills involved.
• People Management Training – Whatever level your people are at, we can tailor an in-house course that will match their needs. Held on site at your offices or at a location close to yourselves, the course content can be chosen by the client. Course duration varies and, again, is determined by needs
• Management Modules– (usually of 1-Day duration) which cover specific skills in depth.
• Time Management – A 1-Day workshop concentrating on managing one's time most effectively.
Sales Training – to increase your sales and improve your profits. Both “open” courses and “in house” training, whichever is best for needs. All training highly participative, for best results.
• Professional Sales Skills 1– Covers all of the key core selling skills for field sales. Ideal for the person new to sales as well as for the experienced sales person in need of a refresher.
• Professional Sales Skills 2 – A 2-Day advanced sales skills course, covering account management, negotiation and presentation skills. Suitable for the more experienced sales person
• Presentation Skills – Although under the Sales Training heading, this is a general presentation skills course for people who want to improve their skills of presenting to a group - whether to customers, suppliers or colleagues.
• In-house Sales Training– tailored course exactly to your sales team's needs, whether they be internal or external sales. We can work at all levels and account management and sales management.
• Telesales Skills– A 1 or 2 Day course covering all of the skills needed to be professional and successful in a telesales role in business today.
• Sales Management Skills – A 2-Day course for people who are managing sales people.
• Negotiation Skills – 1-Day and 2-Day workshops, dedicated to achieving the best available outcomes from negotiations in ongoing business relationships.
Customer Service Training - Open and in-house courses across a range of skills:- Customer Care, Telephone Skills, Communication, Questioning and Listening, Handling Complaints, Internal and External Customers, Reception, Credit Control, Internal Sales. Courses include:
• Internal Sales Office Skills – Day 1 is telephone skills + customer care skills and day 2 deals with sales-related issues and skills. For office-based people who deal with customers over the 'phone.
• In-house Customer Service Training – tailor a course for you to give people the skills and confidence they need. Whatever the requirement - complaint handling, telephone skills, questioning and listening, being more pro-active, interdepartmental communications, prioritising and self-organisation, improved communication, internal customers, plus admin. areas such as credit control.
Customer Service:
The company provides customer services training courses and as such fully understands how important client satisfaction is. Client testimonies and high levels of repeat business as well as referrals fully back up the company ethos of providing high quality yet personal training courses. The company is a City & Guilds NVQ Centre.
Key Strengths:
Quality and delivery of service are at the core of this business. The business delivers each and every time through both structured training programmes and bespoke services targeted to meet individual needs. This is illustrated by the very impressive range of companies it has as loyal and satisfied clients. The account base is such that the business has some 40-60 regular clients who make up about 90% of the overall company turnover each year. These clients comprise many household names including true multinational and multi-site national companies.
Growth and Expansion:
The market for training is vast. Private businesses, the public sector and the EU for that matter are fully committed to providing training to all levels of employee. This business is ideally positioned to benefit from this as it has a very broad ranging customer base including many large blue chip multinationals, not to mention a successful track record and enviable reputation.
Key Opportunities:
As already mentioned the business has a large and varied client base. The company has recognised the additional opportunities these customers represent however the owners approaching retirement and a new owner with fresh ideas, energy drive and initiative could certainly increase average customer spend quite considerably.
Employees:
The business currently employs 2 directors on a full time basis as well as a part time director who acts as book-keeper/administrator. In addition to this it also utilises two additional trainers on a sub contract basis who want to remain with the business.
Advertising and Marketing:
The company recently invested in a new website, which could be exploited by the new owners, it also has a standard brochure and prepares notes for each course it runs.
Most of the business’s past revenue and continued growth have been as a result of word of mouth recommendations and repeat business. New business is also generated from client referrals, bearing strong testimony to the business’s excellent reputation and high quality training.
Premises:
There are no premises attached to this sale. The business is fully relocatable, especially as its client are based throughout the UK.
Business Hours:
Monday to Friday 0800-17.00
Financial Information:
The business is being offered for sale on a going concern basis, all financial discussions will take place directly between the vendor and all interested parties under the auspices of Turner Butler.
The business is financially stable with low overheads, positive cash flow and enjoys a strong order book, high gross profit and has shown a steady pattern of profit growth.
Reason for Sale:
Retirement
Support and Training
The owners will provide full business familiarisation, training and handover and are offering the business for sale not only as an organically expanding going concern but also with further significant growth potential. They are happy to negotiate a suitable time period with the new owners. | | | | | BUSINESS STATUS: | FOR SALE | | | | | SELLER: | TURNER BUTLER | | CONTACT: | 01895 25 6000 | | REFERENCE: | CC064 / RightBiz | | ENQUIRIES: | | | | | | | | | | | | | | | | | | | | |
